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Click on Printer Maintenance and then on Update the Printer.ĥ.

Click on Setup at the top left of the menu.ģ. Click on the dark blue bar at the top (the one with a setup sign, Wi-Fi sign and an ink drop).Ģ. Or email ​ Disabling automatic HP firmware updates via the printer's control panelġ. We'll guide you through the steps you need to take below but if you have any questions at all about HP firmware updates then please contact our customer service team.Ĭall us on: 02(calls are charged at normal UK national rates).Ĭustomer Service representatives are available Monday - Friday 9am - 6pm (excluding Bank Holidays), Saturday 9:30am - 3pm and are not available on Sundays. Reboot is normally not required.Can I stop my HP printer performing automatic firmware updates?Ībsolutely! It's possible to simply turn the automatic updates off and this can be done via the printer, via your computer or via the HP app. If you are requested to reboot the system at the end of the installation, please reboot to complete the installation process. Follow the on-screen instructions to complete the installation. Please select the option to continue the installation.

If you are an administrator, you will be prompted for permission to continue with the installation. In Windows Vista, you will be prompted for Administrator credentials if your login privileges do not have administrator rights. Double click on the downloaded update file to start the unpacking and installation process. Download the update to a folder on your system. This update is not intended to be used as a primary installation for your device. Before downloading the update, please verify that you have an existing valid installation of the device. Works with: Microsoft Windows XP 64-Bit Edition, Microsoft Windows XP 圆4 1. This update cannot be used for initial device installation. All In One Printers included: HP C4400 All In One Printers HP C4500 All In One Printers HP C5500 All In One Printers HP C6300 All In One Printers System requirements: Must have an existing installation of the device for which this update is targeted. This update corrects an issue that can cause your computer to lose the connection with your printer, which may result in complete print jobs and loss of printer status messaging.